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Table of contents
1 Introduction
2 Background
2.1 Stakeholder
2.2 The need for flexibility in healthcare
2.3 Psychosocial strain among healthcare workers
2.4 Current system in place
2.5 Similar systems at other hospitals
2.5.1 Medical student in clinical practice at Ume°a University Hospital
2.5.2 Assistant nurse at Tierp Health Center
2.5.3 Assistant Nurse at Uppsala University Hospital
2.6 Web application
2.6.1 Server-Client Model
3 Purpose, aims, and motivation
3.1 The importance of intuitive design
3.2 Extensible design
3.3 Delimitations
3.4 Core application features
3.5 Ethical concerns
3.6 Sustainable development
4 Related work
4.1 Scheduling and work force management applications
4.2 Related means of increasing department effectiveness
5 Method
5.1 Obtaining use case information
5.2 Conducting interviews
5.2.1 Selecting interviewees
5.2.2 Types of questions to ask
5.3 The application design process used
5.4 Designing the application to be user-friendly and intuitive
5.5 Techniques when finalizing interface details
5.6 Implementing the system as a web application
5.6.1 Front end technologies
5.6.2 Back end technologies
6 System structure
6.1 Back end
6.2 Front end
6.2.1 Differentiation between mobile and desktop views
7 Requirements and evaluation methods
7.1 Requirements
7.2 Usability testing methods
7.2.1 Think-aloud evaluation
7.2.2 Heuristic evaluation
7.3 Evaluating load time
8 Formulating questionnaire questions and interpreting answers
9 Developing use case data
10 Designing the interface
11 Communication between back end and front end
11.1 Implementing the JSON deserializer
11.2 Setting up the RESTful API with .Net Core
12 Evaluation results
12.1 Think-aloud evaluation results
12.1.1 Problems encountered during tasks
12.1.2 General remarks by testers
12.2 Heuristic evaluation
12.3 Load time
13 Results and discussion
14 Conclusions
15 Future Work
A User questionnaire
A.1 Responses
B Usability Heuristics
