Smartness and Intelligence

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Table of contents

Part I Towards a Smart Assessment Framework
Chapter 1 State of the Art
1.1 Introduction
1.2 Enterprise Assessment
1.2.1 Types of assessment
1.2.2 Maturity and Capability Assessment
1.2.3 ISO/IEC 33020 Measurement Framework
1.3 Related Work
1.3.1 Automated Results Calculation and Presentation
1.3.2 Automated Data Collection
1.3.3 Frameworks to Enhance Assessments
1.4 Research Gaps and Contributions
Chapter 2 Characterising Smart Systems
2.1 Introduction
2.2 Background
2.2.1 General Systems Theory
2.2.2 The Concept of Smartness in Different Domains
2.2.3 Previous Literature Reviews
2.3 Systematic Literature Review and Analysis
2.3.1 Systematic Literature Review
2.3.2 Papers Analysis
2.4 Literature Review Results and Discussion
2.4.1 Application domains
2.4.2 Publication period
2.4.3 Text mining results
2.4.4 Smartness and Intelligence
2.4.5 Similarities within definitions
2.5 Characteristics of Smart Systems
2.6 Threats to the Validity of the Literature Review
2.7 Smart Capabilities in the Context of Design Science
2.8 Conclusion
Chapter 3 The Smart Assessment Framework
3.1 Introduction
3.2 The Smart Assessment Meta-model
3.3 Meta-model Specialisation: Interoperability Assessment
3.4 The Smart Assessment Framework (SAF)
3.4.1 Data Perception Service
3.4.2 Organisation Service
3.4.3 Presentation Service
3.4.4 Data Flow in SAF
3.5 SAF Case Study: Business Process Capability Assessment
3.6 The Conceptual Models in the Context of Design Science
3.7 Conclusion
Part II Smart Assessment Framework Implementations 
Chapter 4 A Hybrid Approach to Perform Assessments Using Text Evidence
4.1 Introduction
4.2 Hybrid Approach to Evaluate Business Processes
4.2.1 Overview of the Approach
4.2.2 LSTM Model
4.2.3 Knowledge Base
4.3 Case Study
4.3.1 Case Study Description
4.3.2 Specialisation for Samples Management Process
4.3.3 LSTM Training and Testing
4.3.4 Assessment Results
4.4 Software Tool
4.5 The Hybrid Approach in the Context of Design Science
4.6 Conclusion
Chapter 5 Evaluating the Suitability of Enterprise Modelling Languages to Support Assessments
5.1 Introduction
5.2 Enterprise Models and Assessments
5.3 Modelling Language and Assessment Requirements Analysis
5.3.1 Requirements Decomposition
5.3.2 Requirement and modelling elements matching
5.4 Analysing BPMN and ArchiMate Considering ISO/IEC 33020
5.4.1 Considerations
5.4.2 Process Attributes and Indicators of ISO/IEC 33020
5.4.3 Results and Discussion
5.5 Assessing Capability Level of a Business Process
5.5.1 BPMN
5.5.2 ArchiMate
5.5.3 Discussion
5.6 The Enterprise Models Analysis Approach in the Design Science Context
5.7 Conclusion
Chapter 6 An Approach to Evaluate Business Process Capability Using Process Models
6.1 Introduction
6.2 Previous Attempts to Evaluate Process Models
6.3 GCN Approach for Business Process Models Assessment
6.3.1 Process Model Generator
6.3.2 Process Model Classifier
6.3.3 GCN Deployment
6.4 GCN Approach Experiments and Results
6.4.1 System Setup
6.4.2 Dataset
6.4.3 Results
6.5 The GCN Approach in the Design Science Context
6.6 Conclusion
General Conclusion
Bibliography